1 The selling company carries out shipments with the “GLS or FEDEX” service.

2 Deliveries both for Italy and abroad are made in 15 (fifteen) working days.

3 For Extra EEC shipments, customs duties are charged to the customer.

4 No responsibility can be attributed to the seller in case of delay in delivery.

5 The selling company will communicate to the Customer the expected delivery date which will take place in the place indicated by the Customer. Later the same will be contacted by the carrier to agree on the delivery details;

6 If the first delivery attempt is unsuccessful, the carrier will make a telephone call to the number provided by the Customer and also printed on the address attached to the package.

7 The carrier makes two attempts to deliver the products to the address indicated by the Customer. In the event that these attempts are not successful, the products will remain in stock at the carrier’s warehouse for 5 (five) working days at the Customer’s disposal with parking costs at his expense.

8 At the time of delivery of the products, the Customer is required to check that the packaging is intact, not damaged, nor wet or otherwise altered, even in the closing materials (closing stickers).

9 Once the delivery document has been signed, the Customer will not be able to make any objection regarding the external characteristics of the products delivered.

10 Non-delivery or delayed due to force majeure. The Seller will not be responsible for failure or delay in delivery due to force majeure, such as – by way of example and not limited to: strikes, provisions of the Public Authority, rationing or shortage of energy or raw materials, transport difficulties, fires, floods, earthquakes, floods, wars, uprisings. The Seller will promptly notify the Customer of the occurrence and absence of a force majeure event. If the cause of force majeure persists for a period exceeding 30 (thirty) days, each of the Parties will have the right to withdraw from the Contract. In the event of withdrawal pursuant to this article, the Customer will not be entitled to any indemnity or compensation for any reason, without prejudice to the right to a refund of any amount already paid for the Product covered by the Order.